Terms of Service
3D Commission Terms & Conditions
- Payment providers: I accept payment via PayPal or Stripe.
- Payment schedule: You will receive an invoice once I am ready to start with your project, and it must be paid in full before work begins. You do not need to pay while waiting in queue.
- No partial payments: Unfortunately I cannot offer payment plans or partial payments. Please have the full amount ready before we start working on your project. If you need more time, please let me know and we can always delay the project.
- Estimated completion time: I can give you an estimated time for completion once we have agreed on the details of the commission, but please understand this is not a guarantee. If you need the work done by a specific date, please let me know in advance, so I can plan accordingly.
- WIP updates: My commission process is collaborative: I try to share regular progress updates with you, and your feedback is always appreciated! If you are unhappy with some aspect of my work, please don’t be afraid to let me know (better earlier than later) and I’ll try to do better.
- Fee for changes: If you request significant changes to the commission after work has begun, I may ask for additional payment depending on the amount of extra work required.
- Cancelling a commission in progress: If you wish to cancel your commission after work has begun, you will receive a refund depending on how much work has been done until this point, but not more than 50% of the full price. You will also receive all work-in-progress files related to the project.
- Cancelling from my side: I also reserve the right to cancel a commission in progress if I am unable to complete the work for any reason - personal, health, or other circumstances. In this case you will also receive a refund depending on how much work has been done until this point, and all work-in-progress files related to the project.
- Sharing your commissioned work, your side: You may post and share the commissioned artwork on your personal non-commercial social media profiles or websites, as long as proper credit is given and the watermark on the artwork is left intact. You may not use or share the commissioned artwork for any other purposes without my permission.
- Sharing your commissioned work, my side: I may also share the commissioned work on my own art and social media profiles, as well as works in progress with my Patreon/Ko-fi supporters. If you’d prefer the work to remain private, let me know in advance. Please understand that I may charge extra or even reject the commission in that case, since being able to share my work is important to me both for personal and business reasons.
- Making changes to art: You may not modify my artwork without my permission or use it as a base for your own work.
- No reselling: You may not sell or relicense my artwork, create cryptocurrency tokens or NFTs based on it, or use it to train machine learning or other artificial intelligence models.
- Your character rights: You retain the rights to your personal characters and designs, and I will not use them in any future work without your permission. However, to avoid unnecessary duplicated work, I reserve the right to use commissioned models (especially generic props like weapons, clothes, furniture, etc.) as a base for future work, but only in a way that does not reference specific personal designs of yours.
- Legal age: You must be at least 18 years old in order to commission me.
- Privacy policy: In addition to these terms, please read and agree to my privacy policy before commissioning me.
- No AI or cryptocurrencies: I reserve the right to refuse commissions from anyone and for any reason. In particular, I do not take commissions from clients who are involved in NFT, cryptocurrency, or AI art businesses.
Contact information
René Puls
Schwedenweg 7
86152 Augsburg
Germany
VAT ID DE315739063